Welcome to Jewellery Tales!
•Shipping Company:
We ship anywhere, everywhere! All deliveries are handled by SingPost at the moment.
No MEET UP. Only by posting.
•Shipping transit time :
- Orders received on a Sunday and Singapore public holiday will be processed the next working day.
- Orders received on normal working days and hours will be proceed within the same day.
Normal working days: Monday to Friday
Normal Working hours: 8am to 5.30 pm
•Items receiving time:
Items will be delivered within 1 or 3 working days only payment has been made.
•Items lost during shipping :
-Customers who opted for NORMAL POSTAGE, you have to bear the responsibility for any items not received. We do not accept complaints or feedback for items not received via normal mail. As we based on the delivered address you state in your account.
-An email to update all customers when items has been send out.
•Opting for registered mail is highly recommended:
- Customers are encouraged to note that NORMAL MAIL is not recommended as SINGPOST is unable to
track their whereabouts due to no tracking number for normal mail.
- Registered mail (Additional charges) is highly recommended as you have a tracking number to trace
- Registered mail (Additional charges) is highly recommended as you have a tracking number to trace
the status.
•Parcel Packaging:
Parcel will be wrap in bubble wrap to reduce the damage impact during posting.
Please take note that we will not leave our return address at the back of the parcel
•Overseas Buyer:
Please kindly contact or email to me for more details.
In charge: Miss JT
Email: jewellerytales@hotmail.com
