Tuesday, July 27, 2010

Returns & Exchanges

Welcome to Jewellery Tales!

•Non- refundable Policy:
-All item(s) sold are non-refundable or exchangeable. Therefore, select carefully the colour and sizes of the items. However, we will refund you the money if only the items is out if stocks.

•Wrong Items received and defects/damages:
-Items has been double check and tally with your confirmations before sending out to customers. Therefore, please check your confirmations mail carefully.
-Jewellery Tales will fully take the responsible if wronged items is sent out.
-Items will be double check before sending out. If your item is damaged before we send out the items, we will notify you immediately and make a replacement.
-Please note that due to some lighting and colour shine on the items, colour tone might be different and material might seems different from the picture. We will not offer exchanges for these differences.
-Workmanship might different a bit too such that the material might be either more thicker or thinner to the actual item. We will not offer exchanges for these differences.
-After all, we seek for all customers understanding. If customer want to get 100% exactly high class good quality or colour 100% same, we suggest customer do not purchase from us.

For more information's, please contact:
In charge: Miss JT
Email: jewellerytales@hotmail.com